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What Are The Steps To Run If You Don’t See Usage Data In VMware Business Portal?

The usage is collected automatically by vCloud Usage Insight and reported through VMware Business Portal. However, if there are technical reasons for the usage not being collected (or) reported, please run through the following steps to report the usage again

  • Log into each Usage Meter Appliance browser User Interface.
  • Go to the “Automatic Reporting” tab on the top right of the webpage
  • Click on the button labeled “Submit to VMware”
  • Check the Business Portal again within a couple hours to verify data was processed
  • If the data is not reported in Business Portal, please proceed to enter the usage manually. Further to manual reporting, please contact VMware Support with creating a Support Request to troubleshoot the issue.