There are two portals involved for MSP usage reporting:
Trend Micro License Management Platform Partner Administrator of the Licensing Management Portal (LMP) will need to start updating usage reporting within LMP. Please check out this video for more information.
rhipe Partner Portal Once the usage figures are reviewed and updated on the LMP portal, you are required to login to your rhipe partner portal. Go to Programs >> Trend Micro MSP >> Manage Usage to submit your monthly usage. You will receive an order confirmation shortly after the submission of the usage on the portal followed by the invoice.
rhipe Strategy and Enablement Team
Make contact with rhipe, we’d love to hear from you. We’re happy to simply chat and explain how we can assist your company.