There are no entry requirements or commitments to become a CSP partner with Rhipe. However, the partner is expected to adhere the following points.

• Must Own the Customer Relationship
  • Partner owns the customer relationship and responsible for ensuring their success.
  • Support is channeled through the partner, putting them in control.
• Customer must get the support they need
  • Support needs to conform with standard SLA according to the industry and geographic region. This includes details like response time & hours of availability.
  • For partners who don’t have resources for support, Rhipe CSP support add-on can be leveraged.