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What Needs To Be Done Before I Can Sell Nonprofit Licenses To My Non-Profit Customers?

Depending on situations these are what need to be performed:

 

  1. NFP customer with no Microsoft tenant
    1. Customer register as NFP with Microsoft at  www.microsoft.com/nonprofits
    2. Microsoft approve Non-profit application (up to 3 weeks)
    • Registration creates of a Microsoft tenant with Office 365
  • Partner Transition customer’s tenant to rhipe CSP and add NFP SKUs to the tenant.

 

  1. NFP customer with existing Microsoft tenant already tagged as NFP

Transition to rhipe CSP as per normal and add NFP SKUs to the customer’s tenant.

 

  1. NFP customer with existing Microsoft tenant NOT tagged as NFP
  1. Customer register as NFP with Microsoft at  www.microsoft.com/nonprofits
  2. Microsoft approve Non-profit application (up to 3 weeks)
    • Registration creates of a Microsoft tenant with Office 365
  3. Go to Contact Us and submit request for updating existing tenant for nonprofit.
    • Customer need to provide the new tenant created during nonprofit sign up and the existing commercial tenant to update to nonprofit.
  4. Microsoft will complete the update on the backend and Contact Us support team will inform the customer that process is complete.
  5. Customer inform partner that the tagging of existing Microsoft tenant is completed.
  6. Partner transition tenant to rhipe and add NFP SKUs to the customer’s tenant.
  7. Assign the users NFP SKUs and suspend previous commercial license subscriptions.