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What are Commit and Flex Licenses?

The new license model requires a partner to subscribe to 25 ‘Commit’ licenses, and this can be achieved across one or multiple customers in a multi-tenanted service. 

Commit Licenses

  • The first 25 seats (Citrix Cloud) a partner consumes will be Commit licenses
  • Commit licenses can be increased but not decreased during the term of a subscription
  • Commit licenses are sold at a lower price point
  • Tiered Commit licenses are available for Government/Education and Not for Profit customers
  • A commit license is tied to a specific user (named user) and can only be moved to a different user after 30 days of inactivity
  • Additional commit licenses added during the subscription term are co-termed
  • For maximum profitability, when adding new customers to a multi-tenant Citrix Cloud subscription, partners are encouraged to add additional commit licenses and use Flex licenses for burst consumption

Flex Licenses

  • Flex licenses are designed to be used for burst or seasonal consumption
  • Flex licenses are sold at a higher price point
  • Flex licenses are not tiered (pricing)
  • Flex licenses do not form part of the 12-month subscription
  • Flex licenses can be assigned to any user once a partner has consumed 25 commit users across their customer-base
  • Once the 25 seats of Commit licensing are met, a future customer could consume only Flex licenses, if required
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rhipe Strategy and Enablement Team