Search our FAQs, knowledge base, blogs and other resources!

What actions do I need to take?

As a CSP indirect reseller, you need to:

1. Ensure that all your customers have signed the Microsoft Cloud Agreement
2. Gather the required MCA signer information for all your CSP customers under rhipe, including:

  • Date of agreement acceptance
  • First and last name
  • Email address
  • Phone number (optional)

3. Provide the MCA signer information for your CSP customers  through rhipe PRISM portal to Microsoft.

After November 7th 2018, new purchases and edits to existing subscriptions will not be permitted until the customer acceptance is confirmed.

You can also download the MCA template with the signer info fields included created by rhipe @


DocuSign Users

If you are using DocuSign, you can bulk send the MCA form to multiple customer using this DocuSign MCA template (You need to download the template and upload in DocuSign portal).

If you are not using DocuSign today, you can start a DocuSign 30-day trial.