What is Dynamics 365?

Microsoft Dynamics 365 is the next generation of intelligent business applications that enable Microsoft Dynamics partners to grow, evolve and transform to meet the needs of customers and capture new opportunities.

Dynamics 365 breaks down the artificial silos of ERP and CRM and will deliver new purpose-built applications in the cloud. These applications work seamlessly together to manage specific business processes across Sales, Customer Service, Field Service, Operations and Project Service Automation.  

There are 2 editions of Dynamics 365 – Business Edition and Enterprise Edition.