Sinefa probe follows the warranty policy outline in this link: Sinefa Warranty Policy
The probes come from Taiwan so generally < 72 hours in any country in Asia. Given the low cost of the probes, we find that our Partners are keeping 2-3 units on hand. They’re doing this so they can deploy quickly for POC’s and also in the event of a probe needing replacement. Given our low cost nature we currently do not offer in country support and maintenance packages for probes. The remote support will be from Melbourne Support team.