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What Can I Do With PRISM Connect?

What information does PRISM connect sync? PRISM Connect syncs with the following: PRISM Connect creates and updates products in the product catalogue based on the PRISM pricelist. After the products are “linked” in the catalogue (using the Vendor SKU) the Connect app will update the price and cost of the product, including your buy pric...

PRISM Connect Billing?

What will happen if there is a price change in the middle of the month? How does PRISM Connect handle price changes? PRISM Connect does not sync price changes, however, in this instance, a warning will appear under the sync status screen, for you to update the pricing manually. How does PRISM Connect handle the change to the product quantity within...

What can I do with PRISM Connect?

What information does PRISM connect sync? PRISM Connect syncs with the following: PRISM Connect creates and updates products in the product catalogue based on the PRISM pricelist. After the products are “linked” in the catalogue (using the Vendor SKU) the Connect app will update the price and cost of the product, including your buy pric...

Enrolling in the Azure CSP program

Overview The Cloud Solution Provider (CSP) program has a unique value proposition for partners who are looking at offering cloud services to their customers. The CSP model allows partners to have end to end control and governance over their customer life cycle, with the flexibility to become your customers single point of contact for Microsoft clou...

How does the software decrypt files without any input?

Our Microsoft Windows client uses a driver that intercepts open requests and checks if the file is encrypted. If it is encrypted the client software decrypts the file and then passes it through to the application opening the file.  This process takes just milliseconds for typical Office documents.

How does the file encryption and decryption process work?

SmartEncrypt encrypts and decrypts your data on-the-fly. When working with files there is no need for bulk decryption as the user can simply double click on the encrypted files and automatically decrypt before opening or open them directly through the application. For example, if a user wants to open an encrypted Word Document they double clic...

What products does the Microsoft Customer Agreement cover?

All Microsoft products and services available for purchase under the Microsoft Cloud Agreement in the CSP program are covered by the Microsoft Customer Agreement.

Who within a customer organization is authorized to accept the Microsoft Customer Agreement?

It is the customer’s responsibility to determine who is authorized to provide agreement acceptance. It is the partner’s responsibility to obtain customer acceptance of the agreement from a person inside the customer organization.  

What are the agreement acceptance requirements for customers who are working with multiple partners in CSP?

Confirmation of agreement acceptance is the responsibility of the partner. If a customer transacts with multiple CSP partners, each partner should confirm the customer’s agreement acceptance.  

How can I ensure that customers have accepted the Microsoft Customer Agreement?

Firstly, you can secure a customer’s acceptance of the agreement and report this information to Microsoft through rhipe PRISM portal. (Available from December 1 st 2019). Secondly, you can invite a customer to accept the agreement through an authenticated Microsoft portal (Available from Jan 2020 onwards). Thirdly, partners can use functiona...