Search our FAQs, knowledge base, blogs and other resources!

  • Content Type
  • (45) Article
  • (0) News
  • (0) Video

Search Results

What About The Withholding Taxes For Importing Sinefa Appliances?

Sinefa pricing does not include taxes. It is up to customer who is receiving the goods to pay this when clearing customs in country.  

Can The Sinefa Probe Be Used For Internal LAN Environment?

Sinefa is not engineered to be used in internal LAN environment. Sinefa is best suited for internet facing or WAN facing traffic. To further understand how Sinefa can work in your environment, please check out the Sinefa Overview video below

What Is The Sinefa API?

The Sinefa API is a way to easily get data from Sinefa so you can build your own apps, dashboard and even mobile apps. Here are some blog posts We have a growing partner and customer base who are embracing our API to develop their own tools and applications.

Do We Provide Training On How To Integrate Sinefa With Active Directory (AD)?

Customer can integrate Sinefa with Active Directory in order to view traffic information associated with AD User Details. Sinefa can provide support to partners on how to integrate with Active Directory via Live Chat available in Sinefa App. Partner can also review this link to understand  how to integrate Sinefa with Active Directory.

What Is The Sinefa Probe That Is Available In Azure Market Place?

The Sinefa probe in Azure is currently used for Network Quality Service (NQS) only.  Sinefa is working towards enabling traffic visibility for the Azure probe.  To learn more about  Sinefa Network Quality Service . One of the Azure NQS use case is for customer who has critical apps running in Azure environment to be able to chec...

WanOS Is Offering Quite Similar Service As Sinefa, And They Allow OEM Meaning You Can Have Your Own Band Name? Your Advantage Over WanOS

Sinefa has no OEM and focuses on delivering the world’s simplest traffic visibility and control solution backed by a scalable platform driven by open API.  Partners can build extensive services around the data that Sinefa collects. WanOS is a traditional wan optimization appliance, which requires appliances at each location to perfo...

If Customer Already Have Firewall Policies In Place That Block Certain Traffic, Will That Conflict With Sinefa Network Shaping Policy?

If the firewall is used for blocking, Sinefa traffic shaping operates as normal i.e. blocking apps will not affect the traffic shaping rules.  

Can Sinefa Do Granular Filtering? E.G. For Skype, Can Customer Block File Sharing, And Only Allow Normal Chat?

Sinefa can shape access (or block) to an individual user level, but can’t shape within an app for example to block chat, or allow certain Youtube sessions but not others.  

What Are The Firewalls That Are Supported By Sinefa?

The Sinefa probe is independent of the Firewall and customer has the freedom to use the type of Firewall they preferred.  

Is There Pro-Rate Available For Sinefa Subscription? If I Am Only Using 10 Days For The Subscription, Is The Billing Based On 10 Days Pro-Rated?

No. Sinefa billing is charged monthly in advance and there is no pro-rate available. So even if customer is using only 10 days within a billing month, the charges will still be a full month.